Hotel Zinema7

Unfortunately, our first room was given to us after being poorly cleaned following the previous guest's stay. We found empty bags, used toothbrushes, and even a drill bit in the room. The toilet flush buttons were broken, and water was leaking. I immediately went down to the reception and showed them the videos I had taken, explaining the situation. They were genuinely surprised and quickly transferred us to a "larger" room. The second room, as described by the receptionist Aitor, was "adapted for disabled guests." Yes, it was larger, but it had a window without a view, an unusually high toilet (suitable for disabled guests??), and most importantly, the bathroom door was made entirely of frosted glass. This meant that whenever someone used the bathroom at night, the whole room lit up like a movie screen—just like the hotel’s name—waking up the other person. As a result, we changed our room again. The final room we moved to was truly nice, quiet, and had a great view. We appreciate Aitor and Virginia for arranging this room for us.

Extremely clean and modern, thoughtfully designed and artsy hotel! Room was comfortable and staff were generally friendly, particularly Aitor who helped us on multiple occasions. Appreciate the easy access from hotel to old town by multiple buses (less than 15 mins journey), 5 mins walk to Amara-Donostia Euskotren station to go to France and 15 mins walk to Bus Station to go to Bilbao and other cities.

We loved all of the amenities at Hotel Zinema. The breakfast was the best hotel breakfast we’d ever had. There is a fresh orange juice machine and made to order eggs. The room was very comfortable and we appreciated the bidet. Staff was helpful and friendly.

The room was very spacious, clean and the bed was comfortable. The bathroom was also quite large and had everything we needed. Location was ok, 15 minutes walk to the city center, quiet neighborhood with lots of shops and places.

Located 10 minutes outside the hustle and the bustle of San Sebastian, this hotel is in a peaceful environment yet not far away from any of the points of interest. The reception staff is very kind and helpful. The movie theme is fun and the hotel is very thoughtfully designed. It seems to be popular with families w/ children.